Ohio utility disconnection laws. (b) When the disconnection of service would make operation of necessary medical or life-supporting equipment impossible or impractical. Your Residential Utility Consumer Advocate YOUR GUIDE TO ENERGY DISCONNECTION & RECONNECTION There is help if you struggle to pay electric and natural gas bills. Jan 17, 2003 · Rule 4901:1-18-06 | Disconnection procedures for electric, gas, and natural gas utilities. Rule 4901:1-18-07 | Reconnection of service. Apr 15, 2015 · A utility company may disconnect the utility service of these consumers, for nonpayment by the landlord, only in accordance with the following: (A) The utility company shall give a notice of disconnection of service to the landlord/agent at least fourteen days before the disconnection would occur. Rule 4901:1-18-08 | Landlord-tenant provisions. Rule 4901:1-18-05 | Extended payment plans and responsibilities. Ohio has its own set of state disconnection regulations and laws, and such rules are made to assist those in need and who sometimes cannot pay monthly utility bills. Jan 28, 2026 · Consumer Law Can Utilities Be Shut Off Right Now in Ohio? Ohio has detailed regulations for utility service disconnection. It is often illegal for utility companies to shut off its services, especially during months with extreme weather. gov. PUCO enforces these regulations under OAC 4901:1-18, ensuring that customers receive adequate notice and an opportunity to resolve outstanding balances before disconnection. More information about financial assistance can be found at www. The Office of the Ohio Consumers’ Counsel (OCC), your residential utility consumer advocate, provides this fact sheet to help you to know your disconnection and reconnection rights. A utility company may disconnect the utility service of these consumers, for nonpayment by the landlord, only in accordance with the following: (A) The utility company shall give a notice of disconnection of service to the landlord/agent at least fourte Rule 4906-1-01 | Definitions. Jan 18, 2006 · Ohio Admin. If you are unable to pay your utility bill, PUCO regulated companies must send you a shut-off notice at least 14 days before the disconnection. Disconnection notice When facing a disconnection of service, certain requirements must be followed by the utility company to ensure you have an opportunity to work out a payment plan and avoid losing your electric or natural gas service. Utility companies are allowed to shut off services year-round. Most utilities have their own policies regarding the disconnection of service if the weather is below a certain temperature, but there is no state guideline or statute regarding this issue. Rule 4901:1-18-06 | Disconnection procedures for electric, gas, and natural gas utilities. Your Guide to Energy Disconnection and Reconnection Help may be available for those struggling to pay their electric and natural gas bills. To view a specific state, please select the state below or scroll down. This article clarifies consumer rights, company obligations, and steps for resolution. Nov 2, 2017 · For violation of federal, state, or local laws or ordinanceswhere such violation affects the provision of utility service by a waterworkscompany and/or sewage disposal system company. . Mar 8, 2025 · Ohio law establishes strict procedures that utility companies must follow before terminating electric, gas, or water service for nonpayment. puco. Code 4901:1-18-06 - Disconnection procedures for electric, gas, and natural gas utilities State Regulations Compare Disconnection Disconnection of utility services can occur any time of year, even if elderly people or small children are in the home. To find a list of companies that are regulated by PUCO go to www. Oct 13, 2025 · The Special Reconnect Order (SRO) issued by the Public Utilities Commission of Ohio (PUCO) allows residential customers of regulated utility companies to reconnect or avoid a disconnection of their electric and/or natural gas service. Aug 27, 2025 · Ohio renters: your rights on unfair utility shutoffs, when utilities can be disconnected, and clear steps to challenge a shutoff or get help. Most states have laws, rules, and regulations in place that determine when an electric, gas, or heating utility company may disconnect a customer’s service. occ Disconnect Policies This page provides a comprehensive summary of disconnection policies and resources by state. NOTE: These policies may not apply to all utilities in your state. This website publishes administrative rules on their effective dates, as designated by the adopting state agencies, colleges, and universities. The Office of the Ohio Consumers’ Counsel (OCC), your residential utility consumer advocate, provides this fact sheet to help consumers know their disconnection and reconnection rights. Jan 18, 2001 · Rule 4901:1-18-04 | Delinquent bills. person is domiciled, and includes a tenant. Rule 4901:1-18-09 | Combination utility companies. Nov 2, 2017 · (a) If the disconnection of service would be especially dangerous to the health of any consumer who is a permanent resident of the premises. Utility disconnection rules - list of consumer protections by state when it comes to turning off utilities. ohio. nelv dehe umhgka gevvhxjn edz cux acpq perdzw ttnz yts